Job Information

Providence Telesitter/CNA (Variable 0.9) in Portland, Oregon


Providence is calling a Telesitter (0.9 FTE, Variable/Rotation) to Providence Office Park Portland in Portland, OR.

Apply today! Applicants that meet qualifications will receive a text message with some additional questions from our Modern Hire system.

We are seeking a Telesitter that will provide continuous observation and surveillance of assigned telesitter patients. First line of action is to verbally redirect the patient from engaging in at risk behaviors. Notifies the nursing staff if the patient requires assistance by communication device or STAT Alert Alarm as appropriate.

In this position you will have the following responsibilities:

  • Adhere to Medical Center and departmental policies and procedures regarding job specific duties, safety, accident prevention, sanitation, infection control, and improving organization performance program

  • Demonstrate understanding and proficiency in use of the Video Monitoring (VM) software

  • Maintain visual observation at all times

  • Verbally redirect patient over digital 2-way audio device that is in patient room

  • Immediately summons the nursing staff if the patient requires assistance

  • Participate in hand-off of pertinent information/behavior about assigned patients when arriving on the unit and upon completion of shift assignment

  • Provide patient with explanations as necessary, but does not counsel or provide opinions

  • Demonstrate behaviors in line with Service Excellence and Caring Reliably Tones and Tools

  • Immediately notify nursing staff immediately of any escalating behaviors the patients' exhibits

  • Participate in a collaborative identification and reporting of patient safety issues

  • Immediately notifies nursing staff, charge nurse or nursing supervisor of any observed safety hazard in patient rooms

  • Dedicate attention to observing patients with no outside distractions (no answering of phones unless direct calls to monitor station, etc.). The headset must remain on, connected to audio while on duty

  • Never leave monitor station unattended. If you need to step away, call for backup first

  • Maintain a clean and tidy workspace

Required qualifications for this position includes:

  • Current Basic Life Support (AHA-BLS) Card from the American Heart Association for Health Care Providers -OR- American Red Cross Cardiopulmonary Resuscitation (CPR) / Automated External Defibrillator (AED) for the Professional Rescuer

  • Oregon Certification as a Certified Nursing Assistant (CNA) 1

About Providence in Oregon

As the largest healthcare system and largest private employer in Oregon, Providence offers exceptional work environments and unparalleled career opportunities.

The Providence Experience begins each time our patients or their families have an encounter with a Providence team member and continues throughout their visit or stay. Whether you provide direct or indirect patient care, we want our patients to feel that they are in a welcoming place where they can be comfortable and free from anxiety. Our employees create the Providence Experience through simple, caring behaviors such as acknowledging and welcoming each visitor, introducing ourselves and Providence, addressing people by name, providing the duration of estimated wait times and updating frequently if timelines change, explaining situations in a way that puts patients at ease, carefully listening to their concerns, and always thanking people for trusting Providence for their healthcare needs. At Providence, our quality vision is simple,

"Providence will provide the best care and service to every person, every time."

Providence is consistently ranked among the top 100 companies to work for in Oregon. It is also home to two of our award-winning Magnet medical centers. Providence hospitals and clinics are located in numerous areas, ranging from the Columbia Gorge to the wine country to sunny southern Oregon to charming coastal communities to the urban setting of Portland. If you want a vibrant lifestyle while working with a team highly committed to the art of healing, choose from our many options in Oregon.

We offer a full comprehensive range of benefits — see our website for details

About Providence

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Requsition ID: 105562
Company: Providence Jobs
Job Category: Patient Services
Job Function: Clinical Support
Schedule: Full time
Shift: Variable
Career Track: Clinical Support
Department: 5016 RS NRSG ADMIN RVM
Address: OR Portland 4400 NE Halsey St

Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.