Providence Health & Services TeleHealth Product Manager in Portland, Oregon


Providence is calling a TeleHealth Product Manager to Providence Office Park in Portland, OR.

At Providence, we aim to make the world a better place, one patient experience at a time. Our goal is to transform health care through innovation so we can improve access, quality and affordability and better serve the people in our community.

In this position, you will:

  • Be responsible to partner with business and clinical leaders to plan, develop and execute the strategy for assigned TeleHealth products.

  • Represent TeleHealth within the organization and broader community with payors, professional organizations and other internal/external customers.

  • Lead all phases of the product development cycle from idea through business case, design, development, pilot, launch and evaluation/measurement.

  • Serve as an internal and external expert for the product offering(s) you develop, and have a deep knowledge of the market and customer environment as well as the internal processes and teams needed in developing, implementing and supporting the product.

  • Increase the value of existing TeleHealth products as well as define and develop new ones, including leading clinical transformation initiatives that result in new innovative care delivery models.

  • Understand and engage all organizational functions involved with the product for it to be successful, leading cross-functional team(s) that includes members from clinical delivery, operations, finance, sales, marketing, contracting, legal, regulatory and IS.

  • Possess a unique blend of business and technical savvy, a big-picture vision, and the drive to make that vision a reality


Required qualifications for this position include:

  • Bachelor's degree

  • 3-5 years of product management, project management, program management, product marketing or product development experience

  • Driver's license

Preferred qualifications for this position include:

  • Healthcare industry experience

  • TeleHealth, TeleMedicine and/or digital health experience

  • Training in Change Acceleration Process, Workout, Lean, Workflow engineering or other change management methodologies

About Providence in Oregon

As the largest healthcare system and largest private employer in Oregon, Providence offers exceptional work environments and unparalleled career opportunities.

The Providence Experience begins each time our patients or their families have an encounter with a Providence team member and continues throughout their visit or stay. Whether you provide direct or indirect patient care, we want our patients to feel that they are in a welcoming place where they can be comfortable and free from anxiety. Our employees create the Providence Experience through simple, caring behaviors such as acknowledging and welcoming each visitor, introducing ourselves and Providence, addressing people by name, providing the duration of estimated wait times and updating frequently if timelines change, explaining situations in a way that puts patients at ease, carefully listening to their concerns, and always thanking people for trusting Providence for their healthcare needs. At Providence, our quality vision is simple,

"Providence will provide the best care and service to every person, every time."

Providence is consistently ranked among the top 100 companies to work for in Oregon. It is also home to two of our award-winning Magnet medical centers. Providence hospitals and clinics are located in numerous areas, ranging from the Columbia Gorge to the wine country to sunny southern Oregon to charming coastal communities to the urban setting of Portland. If you want a vibrant lifestyle while working with a team highly committed to the art of healing, choose from our many options in Oregon.

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As people of Providence, we reveal God's love for all, especially the poor and vulnerable, through our compassionate service.

About Us

Providence Health & Services is the third largest not-for-profit health system in the United States. Providence employs more than 82,000 caregivers (employees) across a five-state area; AK, WA, MT, OR, and CA. Our facilities include 34 hospitals, 600 physician clinics, senior services, supportive housing and other health and educational services. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Project & Program Management - Non-Clinical

Location: Oregon-Portland

Req ID: 181203