Providence Health & Services Supervisor Clinical Hospice in Portland, Oregon
Providence is calling a Supervisor Clinical Hospice - Hospice Access (1.0 FTE, Days) to Hs Building in Portland, OR.
Apply Today! Applicants that meet qualifications will receive an invitation to complete an on Demand Video Interview with some additional questions from our Modern Hire system.
We are seeking a Supervisor Clinical Hospice - Hospice Access who will supervise skilled and non-skilled care to terminally ill patients and families in their place of residence, hospital or other facility, and upholds Service Excellence Standards of Behavior.
In this position you will have the following responsibilities:
In this position, you will:
Responsible for the oversight of day-to-day operations of the Hospice Access Services department which includes referral/intake, clinical triage and admit teams.
Act as a liaison to hospitals, clinics and other primary customers regarding Hospice Access Services operations and ease of access for Hospice services.
Ensures the continuing high quality delivery of hospice services
Provide staff mentoring, orientation, and training, troubleshooting, coaching and counseling, hiring/firing, and performance appraisals.
Complete Key Performance Indicator (KPI) tracking for intake and referrals, trending of data, and reporting as required.
Maintain staff quality performance accountability and productivity.
Conduct interdisciplinary patient care reviews with clinical staff on a regularly scheduled basis.
Coordinate and participate in necessary updates and communication across hospice clinical teams.
Develop and maintain updated documentation, reference information, and systems for referral, intake and triage teams.
Assist in resolving systems, workflow, and documentation problems. Monitor care according to Quality Assurance standards and Utilization Review processes, participating in the provision of in-service education as needs are identified.
Required qualifications for this position includes:
Current Oregon RN Licensure
Current BLS (Basic Life Support for Health Care Provider) -OR- ACLS (Advanced Cardiac Life Support) within thirty (30) days of hire
Two (2) years of clinical experience in Home Care -OR- Hospice with experience in long term care
Valid driver's license
Driving record consistent with GOP Safe Driving Policy 330 Incident Point Matrix at time of hire
Preferred qualifications for this position include:
Bachelor's Degree in Nursing
Two (2) years of experience in management, preferably in Hospice or Home Care
Community based hospice experience
About Providence in Oregon
As the largest healthcare system and largest private employer in Oregon, Providence offers exceptional work environments and unparalleled career opportunities.
The Providence Experience begins each time our patients or their families have an encounter with a Providence team member and continues throughout their visit or stay. Whether you provide direct or indirect patient care, we want our patients to feel that they are in a welcoming place where they can be comfortable and free from anxiety. Our employees create the Providence Experience through simple, caring behaviors such as acknowledging and welcoming each visitor, introducing ourselves and Providence, addressing people by name, providing the duration of estimated wait times and updating frequently if timelines change, explaining situations in a way that puts patients at ease, carefully listening to their concerns, and always thanking people for trusting Providence for their healthcare needs. At Providence, our quality vision is simple,
"Providence will provide the best care and service to every person, every time."
Providence is consistently ranked among the top 100 companies to work for in Oregon. It is also home to two of our award-winning Magnet medical centers. Providence hospitals and clinics are located in numerous areas, ranging from the Columbia Gorge to the wine country to sunny southern Oregon to charming coastal communities to the urban setting of Portland. If you want a vibrant lifestyle while working with a team highly committed to the art of healing, choose from our many options in Oregon.
We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit
As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.
Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Job Category: Nurse Lead/Supervisor/Manager
Req ID: 275576