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Providence Health & Services Sales Service Specialist III in Portland, Oregon


Providence St. Joseph Health is calling a Sales Service Specialist III to our location in Portland, OR.

We are seeking a Sales Service Specialist III to provide complex support to the commercial Account Executives, Account Managers, and Service Representatives account service activities by representing Providence Health Plans (PHP) to existing and prospective clients, producers and other departments. The Sales Service Specialist serves as an integral member of the Commercial Sales Department and as such influences policies, processes and procedures relating to Commercial Sales.

In this position you will have the following responsibilities:

  • Assist in peer training/auditing (including reviewing of routers).

  • Assist with off-site group open enrollment events, benefit fairs and/ wellness meetings.

  • Prepare/present PowerPoint presentations.

  • Organize meetings, travel arrangements and assist in coordinating client events.

  • Responsible for new small groups processing, including producer and employer interaction.

  • Respond to and resolve at least 75% of all emails and incoming calls into the Sales/Group Service Department. This requires communication with commercial and group decision makers, producers, and consultants.


Required qualifications for this position include:

  • Education to meet certification, license or registration requirement.

  • 5 years experience in all aspects of employer sponsored medical plans.

  • Hold Oregon and/or Washington insurance license or be able to obtain license within 6 months of obtaining the Senior Client Service Specialist position.

  • Valid driver's license.

About the department you will serve.

Providence Strategic and Management Services provides a variety of functional and system support services for all eight regions of Providence Health & Services from Alaska to California. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Sales

Location: Oregon-Portland

Req ID: 259858