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Providence Health & Services Release of Information Specialist in Portland, Oregon


Providence St. Joseph Health is calling a Release of Information Specialist to our location in Portland, OR.

We are seeking a Release of Information Specialist to respond to requests for patient information and confirm authorizations for such requests. He or she may also provide information to attorneys, auditors, disability personnel, insurance companies, physicians, clinicians, patients, business office employees, researchers and worker's compensation workers; following all requirements for State and Federal regulations, HIPAA and Providence Health Systems policies.

In this position you will:

  • Keep current on regulations, policies and procedures associated with releasing PHI.

  • Research and respond to requests for patient information, both routine and emergent.

  • Confirm authorizations and/or verify requests for release of information.

  • Determine location of requested records and retrieve them, including multiple electronic systems, paper or fiche/film.

  • Print, fax, scan, photocopy, or save to disc appropriate records from records management system, microfiche/microfilm or hard copy.

  • Maintain confidentiality of Protected Health Information.

  • Serve as a resource for other Providence Health System staff in the area of specialty.

  • Route questions to appropriate Health Information Management or ancillary services personnel.


Required qualifications for this position include:

  • High School Diploma or GED equivalent.

  • 2 years experience in health information.

  • Knowledge of medical terminology.

Preferred qualifications for this position include:

  • AA Degree or at least some college level course work, particularly in health information technology.

  • Experience in a hospital environment.

About the department you will serve.

One Revenue Cycle (ORC) is the name adopted to reflect the Providence employees who work throughout Providence Health & Services (PH&S) in revenue cycle systems and structures in support of our ministries and operations in all regions from Alaska to California. ORC’s objective is to ensure our core strategy, One Ministry Committed to Excellence, is delivered along with the enhanced overall patient care experience (know me, care for me, ease my way) by providing a robust foundation of services, operational and technical support, and the sharing of comprehensive, relevant, and highly specialized revenue cycle expertise.

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Variable

Job Category: Health Care

Location: Oregon-Portland

Req ID: 231173