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Providence Receptionist in Portland, Oregon

Description:

Providence is calling a Receptionist to Providence Saint Vincent Medical Center in Portland, Oregon. This is an on call, variable shift position.

We are seeking for a Receptionist who will provide assistance, directions and instructions to visitors, patients and the general public regarding hospital/patient information.

Apply Today! Applicants who meet qualifications will receive a text with some additional questions from our Modern system.

In this position, you will:

  • Greet visitors and patients, answering questions regarding patient room locations, and department locations

  • Provide general information and assistance as needed to patients and visitors of all ages

  • Courteously answer department telephone identifies facility and department.

  • Access Hereditary Breast and Ovarian Cancer (HBOC) computer system or patient information and transfers calls appropriately

  • Provide superior customer service and obtains assistance for all patients, visitors, physicians and PHS staff needing information, directions and/or transportation to various departments as needed

  • Receive packages and special deliveries, takes information needed to notify recipient

  • Notify the recipient to pick package up

  • Effectively utilize all information tools and resources maintained in the department

  • Comply with hospital and department policies/procedures

  • Establish positive working relationship within the hospital and presents a professional and caring image to the public

  • Demonstrate knowledge of hospital departments and their functions

  • Work with Housekeeping to keep areas clean/straightened

  • Respond to changes in the work schedule as necessary by assisting in other Patient Information areas

  • Maintain satisfactory attendance at department educational and staff meetings, attends all mandatory education (e.g., Cardiopulmonary resuscitation (CPR), Emergency Operation Center (EOC), and takes in courses in continuing professional education opportunities

  • Adhere to the department dress code

Qualifications:

Required qualifications for this position include:

  • Highschool Diploma -OR- equivalent

Preferred qualification for this position includes:

  • Six (6) months experience in hospital, medical office -OR- related situation

  • Keyboarding skills 40 words per minute

  • Knowledge of medical terminology

About Providence in Oregon

As the largest healthcare system and largest private employer in Oregon, Providence offers exceptional work environments and unparalleled career opportunities.

The Providence Experience begins each time our patients or their families have an encounter with a Providence team member and continues throughout their visit or stay. Whether you provide direct or indirect patient care, we want our patients to feel that they are in a welcoming place where they can be comfortable and free from anxiety. Our employees create the Providence Experience through simple, caring behaviors such as acknowledging and welcoming each visitor, introducing ourselves and Providence, addressing people by name, providing the duration of estimated wait times and updating frequently if timelines change, explaining situations in a way that puts patients at ease, carefully listening to their concerns, and always thanking people for trusting Providence for their healthcare needs. At Providence, our quality vision is simple,

"Providence will provide the best care and service to every person, every time."

Providence is consistently ranked among the top 100 companies to work for in Oregon. It is also home to two of our award-winning Magnet medical centers. Providence hospitals and clinics are located in numerous areas, ranging from the Columbia Gorge to the wine country to sunny southern Oregon to charming coastal communities to the urban setting of Portland. If you want a vibrant lifestyle while working with a team highly committed to the art of healing, choose from our many options in Oregon.

For information on our comprehensive range of benefits, visit:

http://www.providenceiscalling.jobs/rewards-benefits/

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: On Call

Shift: Variable

Job Category: Administrative (Clinical)

Location: Oregon-Portland

Req ID: 277944

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