Providence Health & Services Qualified Mental Health Associate - Emergency Department in Portland, Oregon
Providence is calling a Qualified Mental Health Associate Emergency Department - Emergency Services Behavioral Health (0.0 FTE, Rotating/Variable) to Providence Portland Medical Center in Portland , OR. This position will typically work 12-hour shifts.
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We are seeking a Qualified Mental Health Associate Emergency Department - Emergency Services Behavioral Health that will provide intervention and continuity of care to patients with behavioral health concerns and/or severe psycho-social stressors. Interventions involve providing supervision, emotional support, behavioral intervention, and basic care needs while functioning in the role of Qualified Mental Health Associate.
In this position, you will:
Monitoring and Intervention Function:
Provide direct and supportive care to mental health patients in the Emergency Department setting
Monitor patient acuity and changes in behavior
Attend to patients 'emotional needs' as designated in the care plan
Maintain awareness of the physical environment, milieu, and problems that could endanger others including observation of patients in relation to their disabilities, age, medical diagnosis and mental health condition
Assist Crisis Intervention Specialist, nurse, or physician with therapeutic interventions and plan of care
Legibly document observations and interventions in clinical record
Educate and prepare patients for clinical intervention changes to the plan of care
Provide appropriate support and education for the patient, family, or support persons
Monitoring and Ensuring Continuity of Care:
Maintain continuity of patient care between nursing and crisis Intervention Specialist
Assist with information flow between members of the care team
Report problems and/or concerns including change in condition to crisis intervention specialist, Emergency Department nurse, Emergency Department psychiatrist and/or Emergency Department physician in a timely manner
Provide and document constant observation of patient in restraints or seclusion
Provide consultation to nurses and care team around ongoing therapeutic care for patients in the Emergency Department
Effective Management of Urgent Changing Situations:
Attempt to meet patients' immediate needs and problem solves urgent requests as clinically appropriate
Observe all patients for safety within milieu during restraints or seclusion episodes
Coordinate with the Charge Nurse the immediate relocation of patients to ensure the safest management of volatile situations
Assist with department security and flow
Required qualifications for this position includes:
Bachelor's Degree in a behavioral science field; preferably in mental health related field such as social work, psychology, and/or counseling -OR-
A combination of at least three (3) years or work, education, training, or experience required, must meet qualifications of a Qualified Mental Health Associate as identified by OARS 309-032-001 through 1295
Annual training in Prevention and Management of Assaultive Behavior (PMAB) within sixty (60) days of hire
Two (2) years experience providing direct care assistance to individuals with behavioral health concerns and/or severe psycho-social stressors and/or Development Disabilities
Current ALS - Basic Life Support (BLS) certification within sixty (60) days of hire
Preferred qualification for this position include:
- Crisis Intervention -OR- emergency experience
About Providence in Oregon
As the largest healthcare system and largest private employer in Oregon, Providence offers exceptional work environments and unparalleled career opportunities.
The Providence Experience begins each time our patients or their families have an encounter with a Providence team member and continues throughout their visit or stay. Whether you provide direct or indirect patient care, we want our patients to feel that they are in a welcoming place where they can be comfortable and free from anxiety. Our employees create the Providence Experience through simple, caring behaviors such as acknowledging and welcoming each visitor, introducing ourselves and Providence, addressing people by name, providing the duration of estimated wait times and updating frequently if timelines change, explaining situations in a way that puts patients at ease, carefully listening to their concerns, and always thanking people for trusting Providence for their healthcare needs. At Providence, our quality vision is simple,
"Providence will provide the best care and service to every person, every time."
Providence is consistently ranked among the top 100 companies to work for in Oregon. It is also home to two of our award-winning Magnet medical centers. Providence hospitals and clinics are located in numerous areas, ranging from the
Columbia Gorge to the wine country to sunny southern Oregon to charming coastal communities to the urban setting of Portland. If you want a vibrant lifestyle while working with a team highly committed to the art of healing, choose from our many options in Oregon.
We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit
As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.
Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Schedule: On Call
Job Category: Behavioral Health
Req ID: 300839