Providence Health & Services Phlebotomist - Clinical Laboratory in Portland, Oregon
Providence is calling a Phlebotomist to the Clinical Laboratory at Providence Portland Medical Center in Portland , OR. This is an on-call (0.0 FTE), rotating/variable shift position.
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We are seeking a Phlebotomist who will be responsible for the accurate and timely pre-analytical functions of patient identification, blood and body fluid specimen collection and specimen labeling. The phlebotomist will provide support to multiple regional laboratory personnel and will be integral in maintaining the integrity of patient specimens in order to provide accurate and timely patient care.
This high-visibility position requires excellent communication, Service Excellence, and good judgment that meets or exceeds the expectations of patients, visitors, physicians and Providence Health System staff. The incumbent must possess astute attention to detail in accurately identifying patients, appropriate specimen collection tools and preserving the integrity of the specimen.
The incumbent must be competent in the assessment, treatment or care of patients of all ages including neonate, child, adolescent, adult and geriatric. Consequently, the incumbent must be competent in the interpretation of a patient's behavior, including an understanding of the cognitive, physical, emotional and chronological maturation process. The treatment of patients should be individualized and should reflect an understanding of the development needs and scope of treatment needs for each patient.
Knowledge of patient registration, order entry, specimen processing and the appropriate handling and/or disbursement of laboratory data and patient results may be required. The incumbent must maintain up-to-date knowledge of and competency with numerous regulatory body compliance and safety regulations. Job complexity is evidenced by the performance of multiple tasks, use of various computer applications and requires the ability to think independently and make decisions in a fast-paced environment.
The incumbent must understand Providence Health & Services and the Portland Service Area Laboratory goals and strategies.
In this position you will have the following responsibilities:
Demonstrate competency required by the PH&S Laboratory Compliance Plan, including annual training
Maintain knowledge of numerous complex compliance requirements
Ensure compliance with various regulatory bodies including, but not limited to, CMS (Centers for Medicare & Medicaid Services), CAP, Joint Commission, CLIA, EMTALA, and HIPAA
Correctly and accurately identifies patients, label specimens and enters data into computer according to federal, state and local regulations and policies
Perform venipuncture and capillary collection on patients of all ages with minimal patient discomfort or repeat punctures due to inadequate specimens, quantity or quality
Act as a resource for difficult collections
Routine, ASAP, timed, and STAT collections are performed in a timely manner according to policy
Possess advanced technical and theoretical knowledge of section policies and/or procedures
Independently apply computer skills to access appropriate HIS/LIS information
Enter physician orders as appropriate for patient services:
Independently identify discrepancies, specimen integrity issues and is able to troubleshoot, resolve and document variances
Verify patient demographic and insurance information and accurately inputs all required information into Epic system
Document and accurately receive, process and distribute specimens to assure proper preservation of sample and timely analysis and reporting of results
Exhibit excellent Service Excellence skills utilizing key words at key times
Promptly and accurately documents complex specimen, patient, or client problems using the appropriate forms, logs, etc.
Recognize order variances, cancel appropriately and provide proper documentation
Initiate written variances (including self-reporting) to ensure continuous quality improvement
Recognize areas for improvement within the department, seeks out and develops quality improvement projects
Work Values and Principles:
Communicate effectively with compassion and sensitivity, anticipating the needs of patients, families, physicians and their staff, co-workers, supervisors and other PH&S departments
Provide superior Service Excellence that meets or exceeds the expectations of patients, visitors, physicians, and PH&S staff
May be assigned to act as a 'Lead' within the work group, offers constructive solutions to issues / problems
May be assigned to provide hands-on training for students and new employees
Consistently able to meet productivity standards as set by department supervisor/manager
Evaluate workload and make appropriate adjustments to unexpected demands and conditions in order to meet critical needs within established time frame
Learn procedure and/or assignment in established time frame, tackles difficult procedures
Understand and support departmental goals
Respond to technical questions with accurate and complete information and refers questions appropriately
Adhere to departmental policies and procedures
Required qualifications for this position includes:
Successful completion of a nationally accredited phlebotomy or medical assistant training program
Demonstrate experience with State and Federal and other regulatory Compliance regulations including Medicare Secondary Payor (MSP), EMTALA, ABN, HIPPA.
One (1) year phlebotomy related experience AND Certification / Registry (PBT, etc.) from a government agency or nationally recognized organization (e.g. ASCP, NCA)
Preferred qualifications for this position includes:
Certification -OR- Registry (PBT, etc.) from a government agency or nationally recognized organization (eg. ASCP, NCA)
Previous registrar experience
Three (3) years phlebotomy related experience. Certification or Registry (PBT, etc.) from a government agency -OR- nationally recognized organization (e.g. ASCP, NCA)
About Providence in Oregon
As the largest healthcare system and largest private employer in Oregon, Providence offers exceptional work environments and unparalleled career opportunities.
The Providence Experience begins each time our patients or their families have an encounter with a Providence team member and continues throughout their visit or stay. Whether you provide direct or indirect patient care, we want our patients to feel that they are in a welcoming place where they can be comfortable and free from anxiety. Our employees create the Providence Experience through simple, caring behaviors such as acknowledging and welcoming each visitor, introducing ourselves and Providence, addressing people by name, providing the duration of estimated wait times and updating frequently if timelines change, explaining situations in a way that puts patients at ease, carefully listening to their concerns, and always thanking people for trusting Providence for their healthcare needs. At Providence, our quality vision is simple,
"Providence will provide the best care and service to every person, every time."
Providence is consistently ranked among the top 100 companies to work for in Oregon. It is also home to two of our award-winning Magnet medical centers. Providence hospitals and clinics are located in numerous areas, ranging from the Columbia Gorge to the wine country to sunny southern Oregon to charming coastal communities to the urban setting of Portland. If you want a vibrant lifestyle while working with a team highly committed to the art of healing, choose from our many options in Oregon.
We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit
As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.
Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Schedule: On Call
Job Category: Phlebotomist & Lab Support
Req ID: 310107