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Providence Manager, Cloud Database Operations PSJH in Portland, Oregon


Providence St. Joseph Health is calling Manager, Cloud Database Operations PSJH to our location in Renton, WA; Redmond, WA or Portland,OR.

We are seeking a Manager, Database Operations PSJH to be accountable for the design and service delivery of all database technology , and the ongoing maintenance required to sustain, stablize, and secure the environment, as well as expected service levels for our caregivers. Will develop and maintain processes, procedures, and KPI's needed to deliver standardized and stable services.

This role is also responsible for maintaining accurate asset inventory data for the systems within the leaders area of responsibility.

Works collaboratively with internal IS teams and external vendors to provide highly available, secure, and reliable infrastructure services.

In this position you will have the following responsibilities :

  • Developing, building, and sustaining strong working relationships and partnerships with IT customers.

  • Partner with peers from Engineering, Architecture & Strategy, Applications, and other PSJH teams to optimize production systems to improve the caregivers' experience with PSJH technology.

  • Maintain currency on information technology in general and accountable disciplines in particular. Continually evaluates the effectiveness of current strategies, technology and standards, recommending enhancements and modifications through established collaboration mechanisms.

  • Attract, hire, train, motivate, retain, and develop a team of first-rate professionals to perform the responsibilities of the various functions under their leadership.

  • Work with IS leaders across PSJH, assists in defining service models and reporting mechanisms for accountable disciplines as a part of overall PSJH IS service design. Implements, maintains, and operates departmental Service Level Agreements, Operating Level Agreements, and associated KPIs.

  • Monitor the performance of the accountable disciplines and evaluates the performance of technology services on the basis of specific KPIs.

  • Implement and monitor compliance with policies and procedures for storage systems, consistent with overall strategy and standards, throughout PSJH.

  • Management of key vendor relationships.

  • Provide estimates, forecasting and work planning assistance.

  • Oversee procurement of software & hardware, and management of IT storage assets and inventory.

  • Serve as Sponsor and/or Owner, as appropriate, for technology projects and initiatives within areas of accountability

  • Ensure that direct reports are meticulous in executing changes, and maintaining the environment, and other defined areas.

  • In all activities, the incumbent treats all others with respect and demonstrates excellence, justice and compassion in daily work.

  • Maintain the strict confidentiality of all information, including financial/operational, employee/human resource, healthcare/patient data and information.

  • Partner with the entire IS leadership team for disaster recovery architecture, projects, and policies and participates in disaster drills.


Required qualification for this position includes:

  • Associate Degree in Information Services; Business, Healthcare, or Public Administration; or IS Field or equivalent education/experience.

  • 4 years Information Services technical leadership experience in leading IS infrastructure operations teams.

  • 6 years hands on technical experience in at least one of the following disciplines: Network, Server, or Storage.

Preferred qualification for this position includes:

  • Experience managing a large Azure database estate – SQL Server, some Oracle

  • Experience migrating databases from on-premise datacenters to Azure

  • Solid understanding of the software delivery lifecycle

  • Experience operating in an Agile methodology

  • Understanding of automated cloud infrastructure tooling; Ansible, Terraform

  • Eagerness to learn emerging cloud-based solutions

  • A love of data and using it to make data-driven decisions

  • Bachelor's Degree or equivalent education/experience.

About the department you will serve.

Providence Shared Services provides a variety of functional and system support services for our Providence family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.

For information on our comprehensive range of benefits, visit:

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Non-Clinical Lead/Supervisor/Manager

Location: Washington-Renton

Other Location(s): Oregon-Portland, Washington-Redmond

Req ID: 263678