Providence Health & Services Liaison Clinical (RN) in Portland, Oregon
Providence is calling a Liaison Clinical (RN) - Home Service Liasons (0.0 FTE, On Call Days) to Home Services Building in Portland, OR.
Applicants who meet minimum qualifications will be sent a text to answer a single question to verify you are a current caregiver.
We are seeking a Liaison Clinical Registered Nurse (RN) - who will represent Providence Home Services (HS) at contracted facilities and requires strong communication and interpersonal skills. The role of the Clinical Liaison is to coordinate and arrange home care services between HS and contracted facilities for home health, home infusion, and home medical equipment associated with a clinical referral, except when there is an onsite HME liaison.
The position acts as a clinical resource and educates hospital staff regarding the services offered by HS, and contributes to the patient care plan as it relates to the discharge plan. The Clinical Liaison provides information to ensure a smooth transition for patients and their families following hospitalization.
In this position you will have the following responsibilities:
Coordinate care for all services being provided after the ACM/discharge planner provides the patient with freedom of choice for a home services agency and contacts the HS Liaison with an order for Home Services
Anticipate supply and equipment needs required to provide home services
Meet with the patient to explain home services being provided and obtains necessary documentation to provide care
Assess that services ordered are appropriate
Document in the hospital record the plan of care for discharge with the name of the agency, phone number, start of care date and services ordered
Accept out of area referrals and patient requests for another agency
Give referral to Access Services staff to arrange for services
Enter patient data and appropriate documentation into the appropriate Home Services databases
Coordinate with HS scheduling team to determine start of care date for home services
Work with HS office-based Access and Insurance staff, and Infusion Coordinators and Pharmacists to facilitate a smooth discharge for patients
Work with the Marketing and Sales Manager, and HS Department Director to update hospital staff on HS programs and contracts
Maintain productivity requirements in facilitating timely referrals to Home Services
Keep current regarding community health issues and regulations
Communicate with others in a warm, helpful, and professional manner while simultaneously building credibility and rapport
Give high priority to customer satisfaction and anticipates customer needs
Required qualifications for this position include:
- Current Oregon RN license
Preferred qualifications for this position includes:
Bachelor's Degree in Nursing
One (1) year of full-time experience in home health or hospice
One (1) year of year full-time experience in home infusion
One (1) year of year full-time experience in discharge planning or care management
Experience in home care and in positions that required extensive customer service skills
About Providence in Oregon
As the largest healthcare system and largest private employer in Oregon, Providence offers exceptional work environments and unparalleled career opportunities.
The Providence Experience begins each time our patients or their families have an encounter with a Providence team member and continues throughout their visit or stay. Whether you provide direct or indirect patient care, we want our patients to feel that they are in a welcoming place where they can be comfortable and free from anxiety. Our employees create the Providence Experience through simple, caring behaviors such as acknowledging and welcoming each visitor, introducing ourselves and Providence, addressing people by name, providing the duration of estimated wait times and updating frequently if timelines change, explaining situations in a way that puts patients at ease, carefully listening to their concerns, and always thanking people for trusting Providence for their healthcare needs. At Providence, our quality vision is simple,
"Providence will provide the best care and service to every person, every time."
Providence is consistently ranked among the top 100 companies to work for in Oregon. It is also home to two of our award-winning Magnet medical centers. Providence hospitals and clinics are located in numerous areas, ranging from the Columbia Gorge to the wine country to sunny southern Oregon to charming coastal communities to the urban setting of Portland. If you want a vibrant lifestyle while working with a team highly committed to the art of healing, choose from our many options in Oregon.
For information on our comprehensive range of benefits, visit:
As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.
Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Schedule: On Call
Job Category: Case Management
Req ID: 291849