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Providence Health & Services Home Health Staffing Coordinator in Portland, Oregon


Providence is calling a Home Health Staffing Coordinator (1.0 FTE, Days) to Providence Home Services Building in Portland, OR.

In this position, you will:

  • Be accountable for the efficient coordination of the Home Health clinical staff schedules.

  • Provide a scope of work that includes triaging incoming calls to the Home Health queue, scheduling visits in an electronic scheduling system, and ensuring staff assignments maximize continuity of care and clinical productivity. Be responsible for notifying clinical staff of daily schedules.

  • Facilitate the sharing of clinical staff among Portland Service Area Home Health agencies.

  • Confirm upcoming admission visits with patients, and provide Central Intake and the clinical supervisors/managers with staffing information.


Required qualifications for this position include:

  • High school diploma or equivalent

  • Educational course work in medical terminology -or- equivalent knowledge acquired through on-the-job experience

  • 1-2 years of recent experience as a scheduler, Home Health Aide, unit secretary, or related experience in a clinical setting

  • Demonstrated outstanding customer service experience

  • Proficiency in the use of personal computer and multiple business software applications

  • In compliance with the Providence Health & Services - Oregon (OR) Human Resources policy #302 “Background Checks”, a criminal background check is required for this position, based on assigned duties

Preferred qualifications for this position include:

  • 2 years of college education

  • Experience in a Home Services agency

About Providence in Oregon

As the largest healthcare system and largest private employer in Oregon, Providence offers exceptional work environments and unparalleled career opportunities.

The Providence Experience begins each time our patients or their families have an encounter with a Providence team member and continues throughout their visit or stay. Whether you provide direct or indirect patient care, we want our patients to feel that they are in a welcoming place where they can be comfortable and free from anxiety. Our employees create the Providence Experience through simple, caring behaviors such as acknowledging and welcoming each visitor, introducing ourselves and Providence, addressing people by name, providing the duration of estimated wait times and updating frequently if timelines change, explaining situations in a way that puts patients at ease, carefully listening to their concerns, and always thanking people for trusting Providence for their healthcare needs. At Providence, our quality vision is simple,

"Providence will provide the best care and service to every person, every time."

Providence is consistently ranked among the top 100 companies to work for in Oregon. It is also home to two of our award-winning Magnet medical centers. Providence hospitals and clinics are located in numerous areas, ranging from the Columbia Gorge to the wine country to sunny southern Oregon to charming coastal communities to the urban setting of Portland. If you want a vibrant lifestyle while working with a team highly committed to the art of healing, choose from our many options in Oregon.

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Administrative (Clinical)

Location: Oregon-Portland

Req ID: 227517