Job Information

Providence Director Education - Nutritional Services (Oregon) in Portland, Oregon

Description

THE ROLE

Responsible for the overall management and operations of Inpatient Clinical Nutrition Services, Health Education Services and Outpatient Diabetes Services across the Oregon region. Accountable for business operations, strategic planning, innovation and transformation, project management, human resources, marketing, and outreach for each service line. Direct supervision of Program Managers and Supervisors in each of the ministry Clinical Nutrition Services, Health Education & Outpatient Diabetes clinics across the Oregon Region. Maintains staff, customer, and vendor relationships and business development partnerships. Responsible for oversight and maintenance of national certifications for quality standards (DPP, AADE/ADA, MBSAQIP).

MAJOR CHALLENGES:

  1. To promote positive interactions and relationships with physicians, administrators, managers, staff and the community resulting in integrated systems of care for a quality, seamless customer experience.

  2. To provide leadership direction and support in a dynamic, changing health care environment.

  3. To provide high community and system visibility for regional programs.

  4. To provide quality services and meet growth targets in a highly competitive health care environment.

  5. To stay visible and connected to operations that are geographically challenging.

  6. Ensure Clinical Nutrition compliance with regulatory (Joint Commission) standards across all ministries in Oregon.

ESSENTIAL FUNCTIONS

  • Leadership:

  • Responsible for the overall management and operations of Clinical Nutrition Services, Health Education Services & Outpatient Diabetes Services across the Oregon region.

  • Accountable for business operations, service line strategic planning, innovation and transformation, project management, human resources, marketing, and outreach.

  • Provides coaching and guidance to Program Managers and Supervisors in managing daily operations of each service line, annual budget planning and financial analysis.

  • Coordinates with ops/project teams to achieve effective programs and services; organizing and planning; tracking and reporting progress.

  • Participates in strategic planning as part of the management team for Ambulatory Services. Prepares strategic plans and oversee tactics in collaboration with Program Managers and Supervisors.

  • Operational Direction, Efficiency and Effectiveness:

  • Promotes integrated, effective services that ensure excellent customer service, quality standards and operational connectedness.

  • Mentors managers and supervisors to ensure program components are performing efficiently and are effectively responding to customer needs.

  • Conducts regular program evaluation; tracks utilization and develops management reports to evaluate the effectiveness of programs.

  • Accountable for quality, service, cost and outcome standards for programs and services.

  • Ensures compliance and documentation requirements are met to achieve/maintain national certifications.

  • Innovation, Development and Promotion:

  • Identifies new program opportunities and develops supporting business cases and financials.

  • Provides strategic direction for the development, implementation and management of new programs and services.

  • Operational Direction, Efficiency and Effectiveness:

  • Partners with Medical Directors and other key stakeholders to develop, grow and maintain programs.

  • Collaborates with community partners to spread relevant programs to key under-served and/or vulnerable populations.

  • Primary connection point with hospital ministry leadership for program direction and ongoing evaluation

  • Innovation, Development and Promotion:

  • Promotes integration of services and marketing of programs through multiple distribution channels.

QUALIFICATIONS

  • Bachelor's Degree - preferably in Nutrition, Healthcare Administration, Public Health, Business Administration or a related healthcare field.

  • Master's Degree (preferred)

  • Registered Dietitian (preferred)

  • Upon hire: CDE credential (preferred)

  • 7 years of work experience in management and program development in healthcare

  • Experience with adult health education or patient-centered learning

  • Experience in integrated healthcare organizations (preferred)

  • Working knowledge of outpatient operations, healthcare administration/promotion, payer contracting, marketing, and research preferred

  • This position requires business, planning, writing, facilitation and presentation skills with the ability to work with multiple people towards a common vision or goal

  • Must have skills in managing, planning, budgeting/financial analysis, decision-making and project management

  • Must have strong team leadership skills and the ability to operationalize the health system's vision

  • Must be able to develop and maintain effective working relationships with physicians and other health care managers, directors and administrators

  • Must possess a working knowledge of inpatient and outpatient operations, health care administration, contracting, marketing, sales and research.

About Providence

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Check out our benefits page for more information about our Benefits and Rewards.

Requsition ID: 249273
Company: Providence Jobs
Job Category: Community Education
Job Function: Community Service
Job Schedule: Full time
Job Shift: Day
Career Track: Leadership
Department: 5019 AS DIABETES HLTH ED
Address: OR Portland 4400 NE Halsey St
Work Location: Providence Office Park Portland Bldg 1-Portland
Pay Range: $63.28 - $103.89
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Check out our benefits page for more information about our Benefits and Rewards.