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Providence Health & Services Digital Product Manager in Portland, Oregon


Providence St. Joseph Health is calling a Digital Product Manager based out of our location in Portland, OR. This role will be remote and open to the footprint of Providence in the states of AK, WA, OR, CA, TX, MT, and NM.

We are seeking a Digital Product Manager who will be accountable for developing and executing digital products for Providence members, providers, employers, and producers that align to the business strategy. The work is inclusive of product visioning, life cycle management, feasibility, implementation, budget planning and metrics development and reporting of all health plan digital products. On a day to day basic you will conduct market research (market and technology drivers), competitive analysis, strategic product positioning, product prioritization, proforma analysis, engage with external key stakeholders, vendors, and consumers, while ensuring all activities are consistent with Providence's mission, vision and core values. You will be charged with driving the product development process to lead to innovative digital products and experiences that will differentiate PHP from the competition and drive PHP growth. This position must also be adept at agile principles and translating business needs to technical partners, executives, internal functional areas, external partners and technical teams (architects, software developers and agile teams).

In this position you will have the following responsibilities:

  • Ownership of one or more digital products for the health plan, inclusive of budget, scope, resources and time lines.

  • Management of the day-to-day progress of digital product development, planning and execution.

  • Establishing and monitoring success measures and expectations for each digital product.

  • Defining ROI of activities; ensure activities support company initiatives, goals and pre-established metrics.

  • Identifying consumer trends and information to drive market research in advance of competitors and marketplace shifts.

  • Providing direction and collaboration among multiple functional areas (information services, marketing, sales, operations, underwriting, regulatory, public relations, communications) and with vendors, to execute specific product plans.

  • Providing active leadership in marketing, product and information services decision making efforts and presentation of plans and strategy.

  • Maintaining expert knowledge of digital trends, consumer behavior and expectations.


Required qualifications for this position include:

  • Bachelor's Degree in a related field.

  • 3 years progressive business experience leading digital product development and deployment.

  • Proven track record of creating, launching and growing digital products, working with internal development suport and vendors

  • Experience in product visioning, strategy and concepts creation and driving a product idea through feasibility and implementation phases.

  • Demonstrated success defining and launching meaningful and lasting products to achieve ROI.

About Providence in Oregon.

As the largest healthcare system and largest private employer in Oregon, Providence offers exceptional work environments and unparalleled career opportunities. The Providence Experience begins each time our patients or their families have an encounter with a Providence team member and continues throughout their visit or stay. Whether you provide direct or indirect patient care, we want our patients to feel that they are in a welcoming place where they can be comfortable and free from anxiety. Our employees create the Providence Experience through simple, caring behaviors such as acknowledging and welcoming each visitor, introducing ourselves and Providence, addressing people by name, providing the duration of estimated wait times and updating frequently if timelines change, explaining situations in a way that puts patients at ease, carefully listening to their concerns, and always thanking people for trusting Providence for their healthcare needs. At Providence, our quality vision is simple, "Providence will provide the best care and service to every person, every time."

Providence is consistently ranked among the top 100 companies to work for in Oregon. It is also home to two of our award-winning Magnet medical centers. Providence hospitals and clinics are located in numerous areas, ranging from the Columbia Gorge to the wine country to sunny southern Oregon to charming coastal communities to the urban setting of Portland. If you want a vibrant lifestyle while working with a team highly committed to the art of healing, choose from our many options in Oregon.

We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Marketing/PR/Communications

Location: Oregon-Portland

Other Location(s): Montana, California, New Mexico, Oregon, Washington, Texas, Alaska

Req ID: 318252