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Providence Health & Services Clinical Informatics Specialist - Ambulatory in Oregon


Providence St. Joseph Health is calling a Clinical Informatics Specialist - Ambulatory to work remotely from one of our footprint states which are inclusive of AK, WA, OR, MT, CA and or TX.

Apply Today! Applicants that meet the minimum required qualifications will receive a message from Modern Hire requesting for you to log in and complete the first stage of the interview process which is an essay / text format interview.

We are seeking a Clinical Informatics Specialist - Ambulatory to:

  • Serve as a professional role model in promoting the understanding, integration, and application of information technology in healthcare settings

  • Act as a liaison between clinical care and information technology, supporting all care givers throughout the care continuum in the implementation, learning, use, adoption and optimization of clinical technologies

  • Support the analysis, design, implementation, evaluation, optimization and maintenance of clinical information applications and projects within the assigned ministry/area

  • Develop team participation skills delivered in a complex, highly stressful environment

  • Use skills in clinical information sciences, and fundamentals of project and change management

  • Use comprehensive understanding of clinical process and practice standards, patient flow and operational processes through Clinical Informatics Specialist licensure in a clinical discipline (e.g. nursing, respiratory therapy, etc.)

  • Demonstrate competencies in line with the core values that are the foundation of all activities performed by caregivers in order to achieve the Mission of the PSJH System

In this position you will have the following responsibilities:


  • Ensures that workflow and training knowledge delivered is consistent with and accurately reflects current national informatics and adult learning standards

  • Communicates technology changes, upgrades, and downtimes to clinical customers


  • Conducts workflow analysis to improve efficient, reliable use of the clinical information systems

  • Develops and maintains established standard of work and system design

Customer Service:

  • Responds and assists customers immediately upon request and follows up on previous interactions to ensure issue resolution, escalation or issue closure with as appropriate considering the dynamic nature of information systems and system priorities

  • Able to effectively communicate to clinical customers and is perceived as approachable and reliable


  • Demonstrates effective interactions and positive interpersonal skills in dealing with others in order to maximize productivity and positive employee relations

  • Actively and efficiently engages with key leaders, teams and subject matter experts to collaborate on and influence the design and development of projects, curriculum and workflows, and the integration of technology into patient care processes

Clinical Support:

  • Promotes highest attainable quality in the full life cycle of Clinical Information Systems

Professional Development:

  • Enhances professional growth and development through participation in educational programs, current evidence, projects, meetings and workshops

  • Frequently updates knowledge regarding health care and informatics trends, adult learning methodology, and issues and actively seeks opportunities to apply this knowledge to practice

Working Conditions:

  • Moderate travel among regional facilities and occasional travel among PSJH entitiesis required

  • Employee may be required to work on-call, after hours and variable shifts and weekends to meet client needs

  • Reliable transportation throughout the region is required

Job Specific Knowledge, Skills & Abilities:

  • Ability to develop and deliver effective presentations; live, via online or virtual mediums

  • Ability to effectively build relationships with customers, executive management, and other stakeholders through positive interaction and problem identification and resolution

  • Broad knowledge and understanding of the trends and changes taking place in health care

  • Ability to prioritize responsibilities and to organize workload to ensure that timeframes are met and the work is successfully completed within deadlines

  • Working knowledge of desktop software applications (e.g., MS Outlook, Word, Excel, Access, Internet, Email)

  • Ability to work in a fast pace complex working environment

  • The CIS with licensure in nursing brings required comprehensive understanding of clinical process and practice standards, patient flow and operational processes


Required qualifications for this position include:

  • Bachelor’s Degree in Clinical discipline, Information Technology, Informatics, Business, Education, Management, Communications, Related Field -OR- a combination of relevant education and experience

  • 2 years of experience in a position that has the same or similar primary duties working with a clinical information system within a healthcare setting

  • Experience with EHR systems

  • Experience with benefits and challenges of adult learning

Preferred qualifications for this position include:

  • Experience creating quick tip guides that are engaging for team members

  • Experience with creation of Epic methodologies for adult learning to aid caregivers

  • Project management experience

  • Change management experience

  • Active license or certification to practice as a clinician, as applicable (MD, RN, Physical Therapist, Occupational Therapist, Dietitian, Clinical Social Worker, Respiratory Therapist, etc.)

  • Informatics certifications or credentialing and may be equivalent for up to 2 years’ experience for this position at the hiring manager’s discretion

  • If a Registered Nurse, active license as an RN by the affiliated State Board of Nursing where this position exists

About the department you will serve.

Providence Shared Services provides a variety of functional and system support services for our Providence family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.

We offer a full comprehensive range of benefits — see our website for details

We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Analytics/Business Intelligence

Location: Oregon-Portland

Other Location(s): Montana, California, Washington, Oregon, Texas, Alaska

Req ID: 330333