Providence Health & Services Hospital Access Monitor (Medford) in Medford, Oregon
Providence is calling a Hospital Access Monitor (1.0 FTE, Rotating/Variable) to work at one of our hospitals located within the Medford area. This is a temporary position (approximately 6 months).
We are seeking a Hospital Access Monitor who will provide screening of patients, visitors and caregivers at the different entrances while limited access guidelines are in place. Door monitors are scheduled throughout the ministries based on location and need.
In this position you will have the following responsibilities:
Greet visitors and caregivers, utilizing the appropriate questions to determine if they are able to enter the hospital.
Use an infrared thermometer (or oral thermometer as backup) to determine entrance criteria.
If patient seeking treatment and has fever, mask immediately and call appropriate unit or department for escort.
Coordinate with units to collect patient items that may have been dropped off by family or friends.
Understand that at no time can anyone be turned away for seeking treatment.
Follow visitor and vendor guidelines as applicable for limited access policies.
Required qualifications for this position include:
- HS Diploma or equivalent combination of education and experience
Preferred qualifications for this position include:
- 6 months excellent customer service experience
About Providence in Oregon
As the largest healthcare system and largest private employer in Oregon, Providence offers exceptional work environments and unparalleled career opportunities.
The Providence Experience begins each time our patients or their families have an encounter with a Providence team member and continues throughout their visit or stay. Whether you provide direct or indirect patient care, we want our patients to feel that they are in a welcoming place where they can be comfortable and free from anxiety. Our employees create the Providence Experience through simple, caring behaviors such as acknowledging and welcoming each visitor, introducing ourselves and Providence, addressing people by name, providing the duration of estimated wait times and updating frequently if timelines change, explaining situations in a way that puts patients at ease, carefully listening to their concerns, and always thanking people for trusting Providence for their healthcare needs. At Providence, our quality vision is simple,
"Providence will provide the best care and service to every person, every time."
Providence is consistently ranked among the top 100 companies to work for in Oregon. It is also home to two of our award-winning Magnet medical centers. Providence hospitals and clinics are located in numerous areas, ranging from the Columbia Gorge to the wine country to sunny southern Oregon to charming coastal communities to the urban setting of Portland. If you want a vibrant lifestyle while working with a team highly committed to the art of healing, choose from our many options in Oregon.
We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit
As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.
Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Job Category: Administrative (Non-Clinical)
Other Location(s): Oregon-Medford
Req ID: 330940